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1. Is it secure to use UnicTool iFindit to recover data?

Yes, it's completely safe to use UnicTool iFindit to recover iOS data. UnicTool is a legally registered company with over 500 employees, and it is safe to use its products. Besides, UnicTool iFindit will not scan any other data on your PC or Mac or keep your personal data while scanning your device.

2. How does the UnicTool iFindit file recovery program work?

Select > Scan &Preview> Recover. UnicTool iFindit for Windows works in three easy steps. First, pick the exact place you want to search. Then, the tool will scan that location to find all your data. It organizes and locates the target data by analyzing the file system and directory. Finally, it presents you with the scan results. You can preview the files and select the ones you want to recover.

3. Can I recover a specific kind of data?

Yes, you can use UnicTool UnicTool iFindit to do that. This data recovery program can help you recover more than 1000 types of data in various formats. It has a filtering feature that lets you target specific files, such as photos, videos, Word documents, Excel files, audios, and more.
We cannot guarantee that you will definitely recover a specific file because data recovery depends on various factors. However, we can assure you that you can always verify and check for recoverable files using UnicTool UnicTool iFindit. Every data recovery case is different, so there is no one-size-fits-all solution.

4. What's the difference between free trial and full version?

With the free trial version, you can scan your files and see a preview of what can be recovered at no cost. If you're happy with the results and want to recover all the files, you can purchase the full version. Once you make a successful payment, you'll receive a registration email containing your registration key and a link to download the complete program. This way, you can access all the recovery features and retrieve your files without limitations.

5. Can I recover the data deleted one year ago or even longer time ago?

UnicTool UnicTool iFindit can only recover files whose allocated memory space has not been overwritten. So, if you lost data on your system a year ago and the memory space assigned to those files has not been overwritten by new data, you have a chance to recover them. The ability to recover a file is not determined by the date it was deleted but by whether its memory space is still available and has not been replaced by other data.

6. How long does a file recovery take?

The time required for file recovery depends on various factors:

Size of the drive: Larger drives take longer to scan and recover files. Smaller drives (less than 500GB) may take around 30 minutes, while larger drives (up to 1TB) can take hours or even days.

Nature of the file: If a file is corrupted or damaged, it might take more time to recover it.

If you are conducting a scan and it is still progressing, it's important not to stop it just because it seems to be taking a long time, especially for larger drives. Let the process complete as it might be recovering important data. Patience is essential during the recovery process.

7. Can I install UnicTool iFindit on an iPhone or iPad?

No, you can't. UnicTool iFindit is a computer-based software and can be only installed on a PC or Mac. It's suggested to do iPhone data recovery software full version free download to recover iPhone data, to avoid the current data on your iPhone being overwritten by the recovered data.

8. How will I know whether my device is supported?

You can check the supported device list on the Tech Specs page of UnicTool iFindit. Alternatively, you can download and launch UnicTool iFindit on your PC or Mac, connect your Phone to your PC or Mac, then choose a mode. Once this is done, you will either see a "Continue" button if your device is supported, or the message "Your Device Is Not Supported".

9. What if the software fails to recognize my drive or device?

In the "Devices & Drives" section, you can see only the partitions that are already connected and ready to use on your computer, like what you see in "My Computer" or "This PC."
If you want to find partitions that are not visible in "My Computer" or "This PC" but can be seen in "Disk Management," click the "Can't Find Location" option in the "Advanced Options" section.
If UnicTool UnicTool iFindit cannot recognize an external hard drive, it could be because the drive is not connected properly or it's damaged. Sometimes, it might be due to a problem with your computer system. To fix this, you can try the following:
(a) Make sure your computer can recognize and read the external hard drive.
(b) Try unplugging and then plugging in the external hard disk again.
(c) Restart your computer.
(d) If the program still can't find the drive on your computer, you can contact for help.
If you want to scan a virtual disk, you need to first "mount" it. To do this, go to "Computer Management" > "Disk Management." Then, on the right side, select "More Actions" > "Attach VHD." Click the "Browse..." button and find the .vhdx or .vhd file. Finally, click "OK."

10. Why can't some files be previewed?

Even if the software cannot preview certain files, it can still recover them. So, don't worry if you can't see a preview of those files, as they can still be retrieved successfully using the UnicTool UnicTool iFindit.

11. Does UnicTool iFindit support the recovery of line; skype; whatsapp and other social media?

Yes, UnicTool iFindit supports these social media recovery, and UnicTool iFindit will support more social media data recovery, so stay tuned.

12. Why it’s NOT suggested to recover the files back to the original drive?

When you try to recover lost files, any changes you make to the drive can mess up the way the files were stored. If you put the recovered files back onto the same drive, it can damage the original data and overwrite it, causing permanent data loss. To avoid this, it's better to use a different disk to save the files.

13. Why my camera doesn't show up after the connection?

Some cameras may use different file protocols that UnicTool UnicTool iFindit may not recognize. If you connect your digital camera to the computer using a cable and your computer detects the camera, try turning on the camera. Alternatively, you can remove the memory card from the camera and directly insert it into the computer's designated port for memory cards. This way, UnicTool UnicTool iFindit might be able to access and recognize the files from your camera's memory card.

14.Can files be recovered from a failed hard drive?

You can fully recover data from a dead hard drive, getting all your files back. However, if your hard drive is still working fine, it's a good idea to back up your data to a safer location as a precaution. To recover data from a dead disk, the easiest method is to use a bootable CD/DVD with UnicTool UnicTool iFindit data recovery software. This will help you retrieve your lost files effectively.

15. What to do if I stuck in the refreshing and loading page?

If UnicTool iFindit is unable to recognize an external disk for file recovery, try the following steps:
(a) Disconnect all other external disks connected to your computer.
(b) Connect only the disk you want to recover files from.
If the problem persists, contact Unitool support for assistance.

16.How can I switch the USB setup to MTP or PTP?

To connect your device to a computer using the original USB cable and change the USB connection settings, you can follow these steps:
(a) Connect your device to the computer using the original USB cable.
(b) On your device, you may see a notification in the drop-down menu that says something like "Connected as a..." or "USB Charge Only." Tap on this notification.
(c) You should now see a list of USB computer connection options. Choose either MTP (Media Transfer Protocol) or PTP (Picture Transfer Protocol) from the list.
Alternatively, you can access the USB connection options by following these steps:
(a)Open the Settings app on your device.
(b) Use the search bar within the Settings app and search for terms like "USB configuration" or "USB preference."
(c) Select the appropriate option from the search results to access the USB connection settings.
By changing the USB connection settings to MTP or PTP, you can establish a data transfer connection between your device and the computer.

17. How do I add driver for my device?

To download and install the correct driver for your phone on your computer, you can follow these steps using Samsung as an example:
Step 1: Go to the official Samsung website at
Step 2: Select the product type and device name that corresponds to your phone.
Step 3: Click on the "PRODUCT INFO" section.
Step 4: Enter the specific details of your product and click on "CONFIRM".
Step 5: Look for the "Software" option on the webpage. Click on "Download" to download the driver specifically designed for your device.
Note: If you are unable to find the appropriate driver for your device on the official website of your phone's brand, it is recommended to contact the support team for further assistance.

18. Why can't some of the recovered files be opened?

The problem is that the file you want to recover might be damaged because other data has been written over it after deletion. Imagine writing on paper with a pencil and erasing it, but some faint marks remain. If you write on the same spot again, the new writing might mix with the old faint marks, making it hard to read the original writing. Similarly, when you delete a file on a computer, it leaves some traces that can be overwritten by new data, making the recovered file corrupted or unreadable.

19. Is it possible to recover files from a formatted drive?

Yes, UnicTool UnicTool iFindit is capable of recovering files even from a formatted drive. However, the success of the recovery depends on the level of formatting performed on the drive and the file system used.
If the drive has been formatted using a file system supported by UnicTool UnicTool iFindit (such as NTFS, FAT16, FAT32, exFAT, APFS, HFS+, HFSX), there are good chances of recovering the files. However, if the drive was previously erased or overwritten before being formatted, the chances of successful recovery may decrease, as the data might have been permanently replaced by new data.

20. Why is the scanned file capacity larger than the actual disk size?

Sometimes, data becomes hard to recover because of repeated formatting or when multiple partitions are combined into one. It can also happen if there are strange or corrupted files. For other cases, we can only figure out the reasons after analyzing the data.

21.Why is it necessary to enter the disk password before scanning?

If your disk is encrypted, our software won't be able to scan it. You'll need to enter the disk's password first before using the tool. Alternatively, you can disable Disk Encryption to allow the software to work properly.

22. Why are the recovered photos damaged or incomplete?

The data loss could be due to various reasons, such as data being lost, corrupted, or stored improperly.

23.What does RAW files mean?

When the file system is complete and undamaged, it becomes possible to restore the folder structure. However, if the file system is incomplete or corrupted, all files will be placed in the RAW Files folder, and their original names will be removed. Files in the All RAW Files partition are discovered without a file system, leading to the loss of their original names and dates.

24. How much space do I need on the hard drive to save the recovered files?

The amount of storage space needed for recovered files depends on their size. If you find some recovered files that are not useful to you, it's common for the total space required to be larger than your actual file size. To save space, you can filter out and exclude the files that you don't need, which will reduce the total amount of space needed for storage. This way, you can optimize storage and only keep the files that are important to you.

25.Can I retrieve data from an iPhone with a black or unresponsive screen?

Yes, it's possible to recover the lost data from an iCloud or iTunes backup using UnicTool iFindit after restoring your iPhone to factory settings.

26.Can I recover data from an iPhone with a broken screen?

Yes, it supports data recovery from a broken iOS device in some cases. On the assumption that your computer can still recognize your device, you can choose to recover data from the device directly with UnicTool iFindit. In the case that your broken device cannot be recognized by the computer, then you can choose to recover from iCloud or iTunes backups using UnicTool iFindit. In this way, you can preview the backup file and search the lost data before recovery.

27. Can I recover data from a locked iPhone with UnicTool iFindit?

It depends. If you trust the computer on which UnicTool iFindit is installed, and you haven't restarted the iPhone since the installation, UnicTool iFindit can detect your iPhone and recover data from it.

28. Can I recover data from an encrypted iTunes backup using UnicTool iFindit?

No, you can't. UnicTool iFindit does not support decrypting encrypted iTunes backups.

29. Is it possible to transfer or store recovered data on iOS devices with UnicTool iFindit?

No. UnicTool iFindit will only save the recovered data to PC or Mac since transferring to iOS devices will cause data overwriting.

30. I have tried to log in to my iCloud account many times, but all failed, why?

Please check if:
1. You have entered the correct password.
2. You can successfully log in to your iCloud account on with the same password.
3. You have turned off two-factor authentication for Apple ID.

31. Why can't I log in to my iCloud account on the software and keep getting a "Verification failed" message?

If your internet speed is good and you can log in to your iCloud account, it may be caused by the two-factor authentication for Apple ID. Apple has changed its encryption methods for iCloud backups so, for users who have set up two-factor verification, UnicTool iFindit cannot access their data in iCloud.
That's why you keep receiving "failed" messages even when you enter the correct login username and password. There is currently no data recovery tool that can access iCloud data backed up with an Apple ID which has activated two-factor verification.

32. Why are my recovered and exported conversations displayed in messy code when I open them in HTML?

The conversation text content may be incompatible with your system environment. In such a case, you can change the encoded mode of the file using the following steps:
That's why you keep receiving "failed" messages even when you enter the correct login username and password. There is currently no data recovery tool that can access iCloud data backed up with an Apple ID which has activated two-factor verification.
You can change the encoded mode of the file using the following steps:
1. In the HTML file, click Menu > More Tools > Encoding to view the current encoding.
2. Switch from Unicode (UTF-8) to an appropriate encoding you need.
3. Open the HTML file again and check if it shows the content normally.

33. Why does UnicTool iFindit only display part of the data on my device after restoring an iCloud backup?

If the backup is large, it will take time for the device to load data, so please wait for a while patiently.

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