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1. Is it safe to purchase products from your website?

Yes, it is definitely safe to purchase on our website. We cooperate with PayPal and other trustworthy payment processing companies. We are approved by Norton, McAfee and GeoTrust. Your purchase will be processed securely.

2. What payment methods do you support?

We support Paypal, Visa, MasterCard, Maestro, JCB, Discover, American Express, Diners Club, GiroPay, Direct Debit, etc.

3. Can I cancel the subscription after purchase?

Yes, you can cancel subscription at any time. You can do it by yourself on our website, or contact us directly to cancel it for you.

4. Can I get my money back if the program doesn't work?

Yes, we offer 60-day money-back guarantee. If you have any problem, our support team will do their best to offer a solution. If you want a refund, you can contact our support team directly, or submit a refund request through our website. Read more about our refund policy here .

5. What does the free trial do?

Different products have various limitations with their free trial versions. Some products offer free features, and some allow full use, then restrict you at the last step. It is probably best to download the free trial and try it for yourself.

6. What will I get after the purchase? A license key or something physical like a flash drive?

You will get a license code via email, once your payment is processed successfully. It only takes a few seconds. We will not ship any physical products. You just need to download the free trial version, and click the human icon in the top right corner. You will then see the input box to enter your license code and licensed email.

7. How do I know whether the order has been processed successfully, or not?

Once your order is processed successfully, you will receive an email from us, with a license code. Make sure you check the spam folder, if it is not in the inbox. Additionally, our website will direct you to a page, telling you the payment has been successful and showing you the license code.

8. How can I register the program?

First of all, make sure you have downloaded the free trial version on your computer. Then check the steps below.

Step 1. Open the software.

Step 2. Click the human icon on the top right corner.

Step 3. Enter your license email and license code that you've received in your email. If you cannot find it in the inbox, check the spam folder.

Step 4. Click Register.

That's all. You can now use all the features.

9. What is your license policy?

We offer different plans for different products. You can check the plans on the purchase page of each program. Generally, there will be limited time and quantity of the devices and computers that are allowed to be used. You can check our license agreement.

10. What can I do if I placed a wrong order?

We recommend that you check the order details before you place the order. If you still purchase a wrong product, please contact our support team.

11. What can I do if I placed duplicate orders?

Please contact us as soon as possible. We can exchange the product for you or just cancel the order.

12. Why was I charged more than the price listed on your website?

Please check if there is any tax fee included in your order. We don't charge more than the advertised price.